Transponders purchased online can be picked up from the Parking Services office located in Building T32 on West Campus. The office is open from 9:00am-5:00pm Monday through Friday.
PLEASE NOTE: EFFECTIVE MAY 11, 2026, OUR LOCATION AT THE CAMPUS STORE HAS CLOSED. ALL IN-PERSON PARKING RELATED SERVICES WILL BE PROVIDED THROUGH THE PARKING OFFICE.
Stop at the gate, and the antenna signals your transponder to raise the gate—no need to exit or roll down your window. Ensure you’re within range for permit verification. Once approved, park in any open, non-reserved space. You can transfer your transponder between vehicles or buy an extra for $60. A transponder is required for entry and exit 24/7.
The manufacturer recommends that the transponder is affixed to your vehicle’s windshield behind the rear view mirror. How to affix your transponder tutorial. How to affix your transponder tutorial
Electronic signage will indicate parking available to transponder group and visitor group. The LED indicator next to either group will indicate if the lot is open or full. If the LED indicator reads “open”, you may proceed into the lot. If the LED indicator reads “full”, you must find an alternate lot, as the lot is full and the gate arm will not rise to admit you when you approach the gate.
The AntiPassBack feature for automated parking ensures that only one vehicle may use a transponder at a time. This means that once the system recognizes a transponder upon entry, the system will NOT recognize the same transponder for another car entry (and vice-versa for exiting). This prevents multiple vehicles from ‘sharing’ a single transponder to avoid paying for parking. It also prevents customers from using their transponder to exit the lot during interzone hours if they did not use it to enter the lot. Transponder holders must not (even in good faith) use their transponder to allow another car entry or exit.
It is your responsibility to be aware of the expiry date of your transponder and renew it as needed prior to the expiry date. Transponders will be rendered inactive the day after expiry and will no longer work. In this situation, you will need to pay for parking as a daily visitor until you have renewed your parking with the parking office.
Each gate and validation machine has an intercom which is staffed full time. Our staff will do their best to ensure your problems are resolved quickly and easily. When contacting the parking office or using the HELP button, be sure you have the unique 6-digit number on your transponder handy.
If your transponder does not work the first time you use it, try these tips:
If the gate arm does not rise, use the HELP button for assistance. Be sure to have the unique 6 digit number on your transponder handy. You may be required to attend the parking office if there is a defect with the transponder.
If your transponder is lost, stolen, broken, or otherwise rendered inoperative, attend the parking office as soon as possible and they will be able to issue you a new transponder. Lost, stolen, or inoperative transponders will be electronically disabled and will no longer work at the gate.