Security & Parking Services

OUR MISSION

Security & Parking Services strive to provide our University Community and visitors, with safe and well maintained parking and transiting infrastructure. We are dedicated to courteous and helpful customer service through information resources, polite and knowledgeable staff, and convenient parking facilities. We encourage voluntary compliance.

We also encourage alternative means of transportation to preserve the environment. We have collaborative initiatives with the office of sustainability, such as go transit, carpool parking, and secure storage and bike locker rentals to meet storage needs for green transit users.

News

Parking rate change

For parking rate change please click here.

Transponders Update

For update about sticker transponders please click here.

Parking Lot Implementation Dates

For parking lot implementation dates please click here.

Purchasing Permits

Please note we have upgraded parking gate equipment on campus. The transponder you currently have will no longer function with new gates. You can continue to purchase a permit here but will need to attend the office to pick up a "new" transponder".

Transponders Update

For update about sticker transponders please click here.

Parking Lot Implementation Dates

For parking lot implementation dates please click here.

Where can I park?

McMaster University parking lots interactive map available here.

Parking Metrics for April 2015

Parking Metrics for April 2015 are avaialable here.

Transponders Upgrade

Parking Services is pleased to notify you that we will be enhancing our automated parking system and upgrading our gate/ antennae equipment over the summer. For more information click here.

Summer Interzone hours for West Campus Permits

  • Monday to Friday:
    • Access to Main Campus Lots D,E,G,H,I and Stadium after 4:30pm
    • Access to lots B and C after 7:30pm
    • No access to Divinity College or metered parking lots (F,J or Q)
  • Weekends:
    • Access to all gated lots across campus (not lot A)

Please be aware that transponder holders need to be back in their assigned lots before 7:30am, Monday to Friday, or will be required to pay the hourly rate.

That's A Great Idea

THAT'S A GREAT IDEA is a University-wide suggestion program hosted on the Vice-President (Administration) website. Click below.


News

Director Terry Sullivan radio interview

CFMU talks about the McMaster Transportation Demand Management Plan underway, featuring Terry Sullivan, head of McMaster Parking Services and Matthias Sweet, MITL. Listen to the Interview

McMaster University Travel Survey Coming this Month!

The McMaster University Transportation Demand Management (TDM) Plan is being completed by McMaster University Facility Services and Parking Services to better plan travel options to support your commute. McMaster Institute for Transportation and Logistics mitl.mcmaster.ca has been retained to complete the TDM plan using a travel survey which will be administered online during the month of March, 2015. The plan will provide actionable recommendations on how transportation and parking services can be improved for students, faculty, and staff while supporting McMaster's role in encouraging environmental sustainability.

You will be invited to take part in the McMaster Travel Survey on your travel behavior, commuting to McMaster University, and transportation services on campus. You can expect to receive one initial contact email between approximately March 6th and March 13th, 2015 and up to two additional reminders during the month of March to participate in the online survey. Participants will have the option of entering a raffle to earn one $500 first-place prize and two $250 second-place prizes. Results will be compiled and additional opportunities for student, faculty, and staff to give input into the TDM plan will be available over the coming months. Should you have any additional questions, please do not hesitate to contact the McMaster Institute for Transportation and Logistics tdm@mcmaster.ca.

See survey flyer here.

Paystations going cashless

       

On January 1st , 2015 many of our parking pay stations will ONLY accept credit card (mastercard, visa, american express) and debit cards, not cash transactions.
A survey conducted last summer showed most visitor parkers understand and agree with cashless parking machines. Seventy five percent of visitors pay with a credit card or debit card. Cashless parking pay stations will have fewer failures, no jammed bills/coins and the machines will be easier to manage.
There willl be 4 pay station machines that will still accept cash payment. Those pay station machines are located in Lot C, Lot I (pay station # 1), Lot H and Lot M.
The will be 8 pay stations machines that will not accept cash payment. Those pay station machines are located in Lot B, Lot E, Lot G, Lot P, Lot I (pay station # 2). Bus Shelter Station, and Underground Stadium Parking.

Departmental Requests

Parking vouchers covered by a department of the university are to be submitted by email to wmgreen@mcmaster.ca at least 5 business days prior to the event and provide the number of vehicles attending, how many rebate, validation, and/or exit tickets are required and a chart field account number for them to be charged to.

Interzone Hours

Monday - Thursday
Lot M transponder holders have access to lots E and G after 4:30pm and access to lots B, C, D, H and I after 7:30pm. No access to lot A or the Stadium Underground Ward transponder holders have access to all Main Campus lots except lot A and the Stadium Underground after 4:30pm Stadium transponder holders have access to all Main Campus lots except lot A after 4:30pm


Friday and Weekends
From Friday after 3:30pm until Monday at 7:30am, all transponder holders have access to Main Campus lots, with the weekday exceptions. All transponder holders must be back in their assigned lots by 7:30am on a weekday morning or they will be charged for their time in that lot.

 

New Rates at RJC effective Sep 1, 2014

Rates for Parking Permits at the Ron Joyce Centre have been reduced, for more details click here. There will be no change for reciprocal rates between Main Campus and RJC.

 

NEW Location for Parking

Parking's front counter customer service will now be available at two locations, E.T Clarke Centre and the Campus Store in Gilmour Hall. This Gilmour Hall location is open Monday to Friday 9:00am-4:00pm. You can reach this location by calling extension 23018. The E. T Clarke Centre location is open Monday to Friday 9:00am-4:00pm.

 

Photo ID Cards

Photo Identification Cards are issued in Campus Store, on Tuesdays,Thursdays and Fridays between 9:00 a.m. - 12(Noon) p.m. & 1 p.m. - 4 p.m.

As of January 12th If you have any questions please contact parking office at extension 23018 or 24232.

 

Problem with your parking permit?

Having a problem with your parking permit (Flex Pass, transponder)? No need to come and wait line you can send an email to our Information Assistant and he will be able to assist you.

 

Changes to Underground Stadium Permit Sales

Please be advised that effective immediately, permits will no longer be sold on a per month basis for the Underground Stadium Lot.

Parking for this lot must be purchased on a Semester (May to August, September to December, January to April), Academic (September to April) or Yearly (September to August) basis. Also, there will be no refunds for unused months in the semester.

For further information, please contact the parking office at extension 24232 or parking@mcmaster.ca

 

Ron Joyce Centre Parking

For further information, please contact the parking office at extension 24232 or parking@mcmaster.ca

 

Difficulties with Interac Payments

Please be advised that our online payment system is experiencing some trouble accepting payments made by Interac. We strongly recommend that you use a credit card for online payment or visit the office to pay via Interac. If you do choose to pay by Interac online and experience difficulties with the online system then please allow 1-2 business days to see if the amount removed from your account is refunded, and if not then please contact your bank. We apologize for any inconvenience that this may cause.

Parking on Hold for Sustainable Commuting

Put your monthly parking permit on hold and try sustainable commuting!

Are you interested in walking, cycling, taking transit or carpooling, but not sure if you are ready to make the leap and give up your parking space?

Parking Services will put your monthly permit on hold for one month or for up to 12 months without risk of loosing your parking space.

Learn more about the McMaster Flex Pass, which will provide some extra flexibility while you try your new mode of travel.

 

Divinity College Parking

The Divinity College parking lot (Lot A) is now available for visitor daily, evening, and weekend parking. The parking lot is conveniently located beside Michael Degroote Centre for Learning, Mills Library and the McMaster Student Union Centre.

Central campus daily/visitor parking rates apply.

Please click here to view the location of the Lot.

 

Ward Avenue Parking Lot

The lot is available to McMaster University Employees and Students and the price is $50/month. The shuttle bus schedule click here.

 

Events

BICYCLE WARNING

Bicycles must be parked in bicycle racks

They are not to be locked to or leaned against handrails, trees, shrubs, bushes, or other features of University landscape in ways that will cause damage to University property, interfere with pedestrian or vehicular traffic, or work responsibilities of University employees. Bicycles found in violation are subject to ticketing and/or impoundment that can result in a fine of $25.00

Please click here with instructions for bicycles on campus.

 

Online Permit Sales

Our online permit sales system is now available for all new permit applications and renewals. Anyone with a MAC ID paying by credit card and interac must apply using the Online Permit Sales system. If you do not have a MAC ID, please complete an application form and submit it to the Parking Services office with payment. You may mail your application to the parking services office with payment by cheque or money order. All other methods of payment (Cash, and Payroll Deduction) require submission of the application in person.

Note: We are no longer accepting faxes with Credit Card information.

 

Renewing Stadium Parking Online

It is now possible to renew Stadium Underground Parking online. You must renew your Stadium parking before the current permit expires. Please follow these instructions for online renewals. If you have any difficulty, please contact the Parking Office, x20100.

 

2015/16 Rates

Lots M, N, O, and P:

Months
Total cost *
Sept - Dec
$192.00
Jan - April
$192.00
Sept - April
$384.00
Monthly
$48.00
*Levy is already included in the cost

 

Stadium:

Months
Total cost *
Sept - Dec
$404.00
Jan - April
$404.00
Sept - April
$808.00
*Levy is already included in the cost



 

PROFESSIONAL ASSOCIATIONS

Canadian Parking Association
The Ontario Campus Parking Association

RELATED LINKS

Directions to Mcmaster Campus
Ron Joyce Centre, Burlington
Sustainability
Hamilton Car Share

 

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