Security & Parking Services

OUR MISSION

Security & Parking Services strive to provide our University Community and visitors, with safe and well maintained parking and transiting infrastructure. We are dedicated to courteous and helpful customer service through information resources, polite and knowledgeable staff, and convenient parking facilities. We encourage voluntary compliance.

We also encourage alternative means of transportation to preserve the environment. We have collaborative initiatives with the office of sustainability, such as go transit, carpool parking, and secure storage and bike locker rentals to meet storage needs for green transit users.

News

Interzone Parking Enhancements – Main Campus Access

Enhancements will be made to inter-zone access for West campus and Ward Ave permits holders as of July 27 2020 on an interim basis. For more details, please click here.

Parking Rate Changes effective September 1st 2020

Daily visitor rates for certain lots will be changed effective September 1st 2020, for further details click here.

Changes in Retiree Parking Set up Process

Please note effective immediately, new parking applications and/ or renewals will be processed by email only to parking@mcmaster.ca . For further information on how to apply, please click here.

COVID 19 Update -- Shuttle Bus Operational Changes July 6 2020

Parking Services will be reactivating the West Campus Shuttle Bus service effective Monday July 6 2020. For more information on precautions put in place for our customers, click here.

COVID 19 Phase 1 Reopening Update – Parking Office by Appointment Only

Please note the parking office in West Campus at Building T32 (building between Lots N and P and adjacent to the McMaster Childrens Centre daycare) is providing pick up services by appointment only. Payment will not be accepted at the office at this time. If you did not previously have a transponder in March 2020 and need parking access now or if you need to make a pick up appointment, please email parking@mcmaster.ca for further information. If you are attending a booked appointment, please park in Lot P, parking in front of the office is not allowed.

No Cash Payments as of July 2nd 2020

Effective July 2 2020, Cash payments will no longer be accepted at the parking pay stations located in Lot C, Lot I, Lot H and Lot M.

Parking payment options that will be accepted are credit card (Visa, MasterCard, and American Express) and debit cards, no cash transactions.

COVID 19 Phase 1 Reopening Update – Parking Gates to be lowered on July 6th 2020

Parking gates will be lowered, and all transponders previously active in March 2020 will automatically be reactivated on July 6, 2020. For more information please click here.

Parking Waitlist Changes

For more information on changes to the parking waitlist process. Please click here.

COVID 19 Update – Parking Fees Reimbursement

The University will reimburse parking fees for time impacted by COVID 19. For more information please click here.

COVID 19 Update -- Online Purchases and Renewals Suspended

Online monthly permit and renewal service has been suspended until further notice as all campus parking gates are currently up and parking fees have been suspended. If you are a DBHSC permit holder and need to continue to access this lot, please email parking@mcmaster.ca.

Voice Recording at all Parking Intercoms

McMaster University is committed to fostering a respectful and inclusive workplace in which all members of the University community work, study and live free of discrimination and harassment.
All conversations on the intercom (help button at gated lots and pay stations) are now recorded for quality service and professionalism.

Parking Automation Equipment Upgrades

Over the past year, parking services has completed significant automation equipment upgrades to the to the exit lane payment stations at parking lot H, Stadium underground, Lot E and Lot Q.
The improvements now offer the customer a parking payment option of debit card and apple pay while continuing to accept credit card payment.
Parking services will work towards advancing these upgrades to other parking lots on campus.
For more information please click here.

Lot Q Construction – NF91 Delivery

Parking in Lots Q, I, M, N, P and K will be impacted by upcoming construction and large equipment deliveries to Lot Q starting the week of November 18th. For more details please click here.

Parking Services has moved to West Campus

Parking Services has moved to T32 Room 106. For more information, please click here.

19/20 Student Parking Sold Out

Student Parking has been sold out. To sign up for the waitlist, please use online sales application Employee or Student Permits.

Reminder: Retiree Parking Changes Sept 1st

Time restrictions will apply to retiree parking as of Sept 1st 2019 , for more information click here.

Internal Payments for Parking Charges -- Journal Entry Upload

As of June 1st 2019, internal payments for parking charges made by a chart field string will be processed using a journal entry upload. For more information, click here.

19/20 Student Parking Sales

Lot M Monthly permit sales for returning eligible students will begin July 1st 2019. New students can purchase monthly parking in Lot M starting August 1st 2019. For more information, click here.

Parking Town Hall - Presentation Slides

Presentation slides from the Parking Town Hall sessions are available here. To sign into your Microsoft Office 365 portal, enter your MacID followed by "@mcmaster.ca" and your password.

'Old' Transponder Exchange Deadline

News

Sticker

Velcro

Please note the deadline to exchange the old transponders above for a new transponder below at no charge is August 31st 2017. As of September 1st 2017 new transponders (below) will have to be purchased at the full cost of $40 each.

Nedap

*New* Suspension of Parking Privileges for Abusive Customers

McMaster University is committed to fostering a respectful and inclusive organizational culture in which all members of the University community work, study and live free of discrimination and harassment. Any abuse of our staff in any medium and format will result in the suspension of parking privileges. No refund will be provided for parking fees covering period of suspension.

Ward shuttle bus schedule

Shuttle bus schedule can be seen here.

Where can I park?

McMaster University parking lots interactive map available here.

 

 

Events

BICYCLE WARNING

Bicycles must be parked in bicycle racks

They are not to be locked to or leaned against handrails, trees, shrubs, bushes, or other features of University landscape in ways that will cause damage to University property, interfere with pedestrian or vehicular traffic, or work responsibilities of University employees. Bicycles found in violation are subject to ticketing and/or impoundment that can result in a fine of $25.00

Please click here with instructions for bicycles on campus.

2017/18 Rates

For a list of our Visitor Rates, click here.

 

PROFESSIONAL ASSOCIATIONS

Canadian Parking Association
The Ontario Campus Parking Association

RELATED LINKS

Directions to Mcmaster Campus
Ron Joyce Centre, Burlington
Sustainability
Hamilton Car Share
Storm Closure Policy

 

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