Security & Parking Services

OUR MISSION

Security & Parking Services strive to provide our University Community and visitors, with safe and well maintained parking and transiting infrastructure. We are dedicated to courteous and helpful customer service through information resources, polite and knowledgeable staff, and convenient parking facilities. We encourage voluntary compliance.

We also encourage alternative means of transportation to preserve the environment. We have collaborative initiatives with the office of sustainability, such as go transit, carpool parking, and secure storage and bike locker rentals to meet storage needs for green transit users.

News

Shuttle Bus Hours Summer

The main campus shuttle bus service schedule is Monday to Friday 7 am to 7 pm during the summer (one bus only).

Interim Stop for Shuttle Service Notice

The main campus shuttle stop will relocate to the west side Mary Keyes Residence where the existing Inter City Bus Stop. Please see this document for more information.

Summer Interzone Hours - West Campus (M and NP permit holders

Monday - Friday

  • Access to Main Campus lots D, E, G, H, I, K and Stadium Underground after 4:30PM
  • B and C after 7:30PM
  • No access to A, Underground Wilson
  • No access to short term parking lots J, F and Q

All transponder holders must be back in their assigned lots by 7:30am on a weekday morning or they will be charged for their time in that lot.

 

*New* Suspension of Parking Privileges for Abusive Customers

McMaster University is committed to fostering a respectful and inclusive organizational culture in which all members of the University community work, study and live free of discrimination and harassment. Any abuse of our staff in any medium and format will result in the suspension of parking privileges. No refund will be provided for parking fees covering period of suspension.

Changes to Voucher Refunds

Refunds are no longer available for vouchers returned one year after the original purchase date.

Ward shuttle bus schedule

Shuttle bus schedule can be seen here.

Departmental Paid Parking - New Application!

As of November 1st 2016, a new application is required to be completed for all permit requests paid by a University chart field string, click here here for the application.

Visitor Parking Rates - DBHSC

We would like to inform you that effective May 16 2016, there will be a change to visitor rates for both the underground and the surface lot at the David Braley Health Sciences Centre. The new rates will be as follows:

DBHSC Underground:

  • $5 per hour to $20 maximum, Monday to Friday.
DBHSC Surface:
  • $5 per hour to $20 maximum, from 6 am to 6 pm, Monday to Friday.
  • $7 evening flat rate, from 6 pm to 6 am, Monday to Friday.
  • $7 flat rate on weekends and holidays.
Please note, although we are implementing rate changes to the surface lot visitor rates, there is no visitor/ public parking available in this lot at present. We are working towards implementing a visitor system on the surface lot and hope to have this in place shortly. If you or your department/ faculty is interested in using the lots for any events/ meetings, please submit an event parking form. and we will try our best to accommodate your request.

'Old' Transponder Refund Claim Deadline

News

Please note the deadline to claim a $20.00 refund for the return of the 'old' transponder above is July 31 2016. No deposit refunds will be provided after this date. If you received any of the transponders below in exchange you are not eligible for the $20.00 deposit refund for the transponder above.

Sticker

Velcro

Nedap

Photo ID Cards

Photo ID are available Tuesdays, Thursdays and Fridays from 9am-12pm and 1-4pm.

Interzone Hours

Monday - Thursday
Lot M transponder holders have access to lots E and G after 4:30pm and access to lots B, C, D, H and I after 7:30pm. No access to lot A or the Stadium Underground Ward transponder holders have access to all Main Campus lots except lot A and the Stadium Underground after 4:30pm Stadium transponder holders have access to all Main Campus lots except lot A after 4:30pm

Friday and Weekends
From Friday after 3:30pm until Monday at 7:30am, all transponder holders have access to Main Campus lots except lot A , with the weekday exceptions. All transponder holders must be back in their assigned lots by 7:30am on a weekday morning or they will be charged for their time in that lot.

Please be aware that interzone hours do not include short term stay area parking lots J, F and Q.

 

Where can I park?

McMaster University parking lots interactive map available here.

That's A Great Idea

THAT'S A GREAT IDEA is a University-wide suggestion program hosted on the Vice-President (Administration) website. Click below.


News

Photo ID Cards

Photo Identification Cards are issued in Campus Store, on Tuesdays,Thursdays and Fridays between 9:00 a.m. - 12(Noon) p.m. & 1 p.m. - 4 p.m.

As of January 12th If you have any questions please contact parking office at extension 23018 or 24232.

 

Problem with your parking permit?

Having a problem with your parking permit (Flex Pass, transponder)? No need to come and wait line you can send an email to our Information Assistant and he will be able to assist you.

 

Changes to Underground Stadium Permit Sales

Please be advised that effective immediately, permits will no longer be sold on a per month basis for the Underground Stadium Lot.

Parking for this lot must be purchased on a Semester (May to August, September to December, January to April), Academic (September to April) or Yearly (September to August) basis. Also, there will be no refunds for unused months in the semester.

For further information, please contact the parking office at extension 24232 or parking@mcmaster.ca

 

Difficulties with Interac Payments

Please be advised that our online payment system is experiencing some trouble accepting payments made by Interac. We strongly recommend that you use a credit card for online payment or visit the office to pay via Interac. If you do choose to pay by Interac online and experience difficulties with the online system then please allow 1-2 business days to see if the amount removed from your account is refunded, and if not then please contact your bank. We apologize for any inconvenience that this may cause.

Parking on Hold for Sustainable Commuting

Put your monthly parking permit on hold and try sustainable commuting!

Are you interested in walking, cycling, taking transit or carpooling, but not sure if you are ready to make the leap and give up your parking space?

Parking Services will put your monthly permit on hold for one month or for up to 12 months without risk of loosing your parking space.

Learn more about the McMaster Flex Pass, which will provide some extra flexibility while you try your new mode of travel.

 

 

Events

BICYCLE WARNING

Bicycles must be parked in bicycle racks

They are not to be locked to or leaned against handrails, trees, shrubs, bushes, or other features of University landscape in ways that will cause damage to University property, interfere with pedestrian or vehicular traffic, or work responsibilities of University employees. Bicycles found in violation are subject to ticketing and/or impoundment that can result in a fine of $25.00

Please click here with instructions for bicycles on campus.

 

 

2016/17 Rates

Lots M, N, and P:

Months
Total cost *
Sept - Dec
$192.00
Jan - April
$192.00
Sept - April
$384.00
Monthly
$48.00
*Levy is already included in the cost

 

Stadium:

Months
Total cost *
Sept - Dec
$404.00
Jan - April
$404.00
Sept - April
$808.00
*Levy is already included in the cost



 

PROFESSIONAL ASSOCIATIONS

Canadian Parking Association
The Ontario Campus Parking Association

RELATED LINKS

Directions to Mcmaster Campus
Ron Joyce Centre, Burlington
Sustainability
Hamilton Car Share

 

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