Security & Parking Services strive to provide our University Community and visitors, with safe and well maintained parking and transiting infrastructure. We are dedicated to courteous and helpful customer service through information resources, polite and knowledgeable staff, and convenient parking facilities. We encourage voluntary compliance.
We also encourage alternative means of transportation to preserve the environment. We have collaborative initiatives with the office of sustainability, such as go transit, carpool parking, and secure storage and bike locker rentals to meet storage needs for green transit users.
Parking Office hours for July 28th
Parking Office (E.T Clarke Centre and Campus Bookstore) will be closed between 12 pm to 1 pm on Thursday July 28th, we will resume regular hours at 1 pm. We apologize for any inconvenience that this may cause.
Stadium Underground Fall permits information
Fall permits (September 2016 to December 2016) for the Underground Stadium lot are now available for your purchase.
Permits can be purchased in person at either of the office locations (ETC Room 102 Monday to Friday 9 am to 4 pm or Campus Store Monday to Friday 9 am to 12 pm and 1 pm to 4 pm) or online.
Please note if you wish to make the purchase online, you will have to notify our office in advance so we can set up your account to be paid off online.
Please note fall permits will only be available to those that previously held either a Fall/ Winter permit (September 2015 to April 2016) and/or a Spring/ Summer permit (May 2016 to August 2016).
All others are welcome to join the waitlist for this lot.
Upcoming Changes to Underground Stadium Parking
The University will begin construction of a new multipurpose building, the Living Learning Centre, to be located at the site of buildings T-28 and T-29.
This construction will have a significant impact on parking availability in proximity lots: E, G, H and Underground Stadium.
As a result, effective January 1st 2017, Underground Stadium will no longer be available for under grad monthly permit sales.
Undergrad student monthly parking will continue to be available in Lot M and Ward Ave, depending on availability, after this date.
Parking Transponder Exchange Program May 2016
New transponders will be available at pick up stations close to your parking lot and at the parking office/s as of May 16, 2016. For more information click here.
Visitor Parking Rates - DBHSC
We would like to inform you that effective May 16 2016, there will be a change to visitor rates for both the underground and the surface lot at the David Braley Health Sciences Centre.
The new rates will be as follows:
$5 per hour to $20 maximum, Monday to Friday.
$5 per hour to $20 maximum, from 6 am to 6 pm, Monday to Friday.
$7 evening flat rate, from 6 pm to 6 am, Monday to Friday.
$7 flat rate on weekends and holidays.
Please note, although we are implementing rate changes to the surface lot visitor rates, there is no visitor/ public parking available in this lot at present.
We are working towards implementing a visitor system on the surface lot and hope to have this in place shortly.
If you or your department/ faculty is interested in using the lots for any events/ meetings, please submit an event
parking form. and we will try our best to accommodate your request.
Permits for Fall
Parking permits for Fall will available online starting July 1st.
Parking Metrics for February 2016
Parking Metrics for February 2016 are avaialable here.
'Old' Transponder Refund Claim Deadline
Please note the deadline to claim a $20.00 refund for the return of the 'old' transponder above is July 31 2016. No deposit refunds will be provided
after this date. If you received any of the transponders below in exchange you are not eligible for the $20.00 deposit refund for the transponder above.
Parking Metrics for January 2016
Parking Metrics for January 2016 are avaialable here.
Photo ID Cards
Photo ID are available Tuesdays, Thursdays and Fridays from 9am-12pm and 1-4pm.
Ward Avenue Parking Lot
The lot is available to McMaster University Employees and Students and the price is $50/month. The shuttle bus schedule click here.
Monday - Thursday
Lot M transponder holders have access to lots E and G after 4:30pm and access to lots B, C, D, H and I after 7:30pm. No access to lot A or the Stadium Underground
Ward transponder holders have access to all Main Campus lots except lot A and the Stadium Underground after 4:30pm Stadium transponder holders have access to all Main Campus lots except lot A after 4:30pm
Friday and Weekends
From Friday after 3:30pm until Monday at 7:30am, all transponder holders have access to Main Campus lots, with the weekday exceptions.
All transponder holders must be back in their assigned lots by 7:30am on a weekday morning or they will be charged for their time in that lot.
Please be aware that interzone hours do not include short term stay area parking lots J, F and Q.
Please note we have upgraded parking gate equipment on campus. The transponder you currently have will no longer function with new gates.
You can continue to purchase a permit here but will need to attend the office to pick up a "new" transponder".
Where can I park?
McMaster University parking lots interactive map available here.
That's A Great Idea
THAT'S A GREAT IDEA is a University-wide suggestion program hosted on the Vice-President (Administration) website. Click below.
Director Terry Sullivan radio interview
CFMU talks about the McMaster Transportation Demand Management Plan underway, featuring Terry Sullivan,
head of McMaster Parking Services and Matthias Sweet, MITL. Listen to the Interview
McMaster University Travel Survey Coming this Month!
The McMaster University Transportation Demand Management (TDM) Plan is being completed by McMaster University Facility Services and Parking
Services to better plan travel options to support your commute. McMaster Institute for Transportation and Logistics mitl.mcmaster.ca has been
retained to complete the TDM plan using a travel survey which will be administered online during the month of March, 2015.
The plan will provide actionable recommendations on how transportation and parking services can be improved for students, faculty, and staff
while supporting McMaster's role in encouraging environmental sustainability.
You will be invited to take part in the McMaster Travel Survey on your travel behavior, commuting to McMaster University, and transportation services on campus.
You can expect to receive one initial contact email between approximately March 6th and March 13th, 2015 and up to two additional reminders during the month of March to
participate in the online survey. Participants will have the option of entering a raffle to earn one $500 first-place prize and two $250 second-place prizes.
Results will be compiled and additional opportunities for student, faculty, and staff to give input into the TDM plan will be available over the coming months.
Should you have any additional questions, please do not hesitate to contact the McMaster Institute for Transportation and
On January 1st , 2015 many of our parking pay stations will ONLY accept credit card (mastercard, visa, american express) and debit cards, not cash transactions.
A survey conducted last summer showed most visitor parkers understand and agree with cashless parking machines. Seventy five percent of visitors pay with a credit card or debit card.
Cashless parking pay stations will have fewer failures, no jammed bills/coins and the machines will be easier to manage.
There willl be 4 pay station machines that will still accept cash payment. Those pay station machines are located in Lot C, Lot I (pay station # 1), Lot H and Lot M.
The will be 8 pay stations machines that will not accept cash payment. Those pay station machines are located in Lot B, Lot E, Lot G, Lot P, Lot I (pay station # 2). Bus Shelter Station, and Underground Stadium Parking.
Parking vouchers covered by a department of the university are to be submitted by email to firstname.lastname@example.org at least 5 business days prior to the
event and provide the number of vehicles attending, how many rebate, validation, and/or exit tickets are required and a chart field account number for them to be charged to.
New Rates at RJC effective Sep 1, 2014
Rates for Parking Permits at the Ron Joyce Centre have been reduced, for more details click here. There will be no change for reciprocal rates between Main Campus and RJC.
NEW Location for Parking
Parking's front counter customer service will now be available at two locations, E.T Clarke Centre and the Campus Store in Gilmour Hall.
This Gilmour Hall location is open Monday to Friday 9:00am-4:00pm. You can reach this location by calling extension 23018.
The E. T Clarke Centre location is open Monday to Friday 9:00am-4:00pm.
Photo ID Cards
Photo Identification Cards are issued in Campus Store, on Tuesdays,Thursdays and Fridays between 9:00 a.m. - 12(Noon) p.m. & 1 p.m. - 4 p.m.
As of January 12th
If you have any questions please contact parking office at extension 23018 or 24232.
Problem with your parking permit?
Having a problem with your parking permit (Flex Pass, transponder)? No need to come and wait line you can send an email to our
Information Assistant and he will be able to assist you.
Changes to Underground Stadium Permit Sales
Please be advised that effective immediately, permits will no longer be sold on a per month basis for the Underground Stadium Lot.
Parking for this lot must be purchased on a Semester (May to August, September to December, January to April), Academic (September to April) or Yearly (September to August) basis. Also, there will be no refunds for unused months in the semester.
For further information, please contact the parking office at extension 24232 or email@example.com
Ron Joyce Centre Parking
For further information, please contact the parking office at extension 24232 or firstname.lastname@example.org
Difficulties with Interac Payments
Please be advised that our online payment system is experiencing some trouble accepting payments made by Interac. We strongly recommend that you use a credit card for online payment or visit the office to pay via Interac.
If you do choose to pay by Interac online and experience difficulties with the online system then please allow 1-2 business days to see if the amount removed from your account is refunded, and if not then please contact your bank.
We apologize for any inconvenience that this may cause.
Parking on Hold for Sustainable Commuting
Put your monthly parking permit on hold and try sustainable commuting!
Are you interested in walking, cycling, taking transit or carpooling, but not sure if you
are ready to make the leap and give up your parking space?
Parking Services will put your monthly permit on hold for one month or for up to 12 months
without risk of loosing your parking space.
Learn more about the McMaster Flex Pass, which will provide some extra flexibility while you try your new mode of travel.
Divinity College Parking
The Divinity College parking lot (Lot A) is now available for visitor daily, evening, and weekend parking. The parking lot is
conveniently located beside Michael Degroote Centre for Learning, Mills Library and the McMaster Student Union Centre.
Central campus daily/visitor parking rates apply.
Please click here to view the location of the Lot.
Bicycles must be parked in bicycle racks
They are not to be locked to or leaned against handrails, trees, shrubs, bushes, or other features of University landscape in ways that will
cause damage to University property, interfere with pedestrian or vehicular traffic, or work responsibilities of University employees. Bicycles
found in violation are subject to ticketing and/or impoundment that can result in a fine of $25.00
Please click here with instructions for bicycles on campus.
Online Permit Sales
Our online permit sales system is now available for all new permit applications and renewals. Anyone with a MAC ID paying by credit card and interac
must apply using the Online Permit Sales system. If you do not
have a MAC ID, please complete an application form and submit it to the Parking
Services office with payment. You may mail your application to the parking services office with payment by cheque or money order.
All other methods of payment (Cash, and Payroll Deduction) require submission of the application in person.
Note: We are no longer accepting faxes with Credit Card information.
Renewing Stadium Parking Online
It is now possible to renew Stadium Underground Parking online. You must renew your Stadium parking before the current permit expires.
Please follow these instructions for online renewals. If you have any difficulty,
please contact the Parking Office, x20100.